Fiscalisation and telephony

Two categories people remember last, though operations stall without them. Fiscal Box handles fiscalisation — receipts reach the operator automatically. OnlinePBX and Asterisk connect telephony, so an operator sees who is calling and what they ordered before.

Features

Fiscal Box — fiscal operator: the receipt is generated and filed without a cashier

OnlinePBX and Asterisk telephony for the call centre

An incoming call opens the customer card: name, address, order history, current status

The operator places the order on the same screen that shows every other channel

Call recordings and conversation history live alongside the customer's orders

Benefits

Fiscalisation stops being a manual step and a peak-hour failure point

Operators stop re-asking regulars for their address, so calls get shorter

Phone orders land in the same analytics as app and aggregator orders

FAQ