SMS providers and notifications

Guests need to know what is happening with their order, otherwise they call you — and that is work for a call centre. Four providers connect: Eskiz, PlayMobile, SMS-center and SMS-fly, carrying confirmations, delivery status and segmented campaigns.

Features

Four providers: Eskiz, PlayMobile, SMS-center, SMS-fly

Transactional messages: order confirmation, handover to courier, delivery

Segmented campaigns by RFM, recency and average check

Push notifications in your branded mobile app cost nothing to send

Channel is chosen by whether the guest has the app installed

Benefits

Call-centre load drops — guests stop calling to ask where the order is

Push in your own app costs less than SMS, and at scale the difference is material

Working the customer base becomes routine: our clients move from 15% to 42% repeat orders

FAQ