Delivery System for Pharmacies
Pharmacy delivery is one of the fastest-growing e-commerce segments in Uzbekistan. Customers increasingly prefer ordering medicines, supplements, and health products for home delivery, especially during cold season and for chronic patients. Delever enables pharmacies to launch a full online sales channel in just 1 day.
With Delever, your pharmacy gets a branded catalog website, mobile app, and Telegram bot for order processing. Customers find the medicines they need through convenient search by name or INN (International Nonproprietary Name), place their order, and receive delivery with real-time courier GPS tracking.
The platform supports separation of prescription and OTC products, expiry date control, and integration with pharmacy accounting systems. Delever CRM helps build long-term customer relationships through a loyalty program — reminders for regular purchases, personalized discounts, and promo codes.
Features
Medicine and supplement catalog with convenient categorization and packaging photos
Search by name, brand, and INN for quick identification of required medicines
Separation of prescription and OTC drugs with additional verification workflow
Integration with pharmacy POS systems and accounting software for stock automation
Courier app with GPS tracking for delivery temperature regime monitoring
Telegram bot for quick repeat medicine orders based on purchase history
Benefits
Fast medicine delivery within 1-2 hours with courier GPS tracking
Increased customer reach — access to buyers who cannot visit the pharmacy in person
Expiry date and stock level control through accounting system integration
CRM-powered loyalty program — reminders, personalized discounts, and auto-orders
Own branded sales channel without marketplace or aggregator commissions
Sales analytics by medicine category for assortment and procurement optimization
FAQ
Can prescription and OTC medicines be separated?
Yes, Delever allows creating categories with restrictions — prescription items are flagged with a special label, and additional verification can be configured during ordering. For example, a customer may need to upload a prescription photo or confirm the order via a pharmacist call. This helps comply with legal requirements and protects your pharmacy.
How to organize medicine delivery maintaining temperature requirements?
Delever allows marking items requiring cold chain handling and prioritizing their delivery. The courier app shows time elapsed since order assembly, helping control delivery speed. For temperature-sensitive medicines, you can configure reduced delivery zones and priority courier assignment.
Is Delever suitable for a pharmacy chain with multiple branches?
Yes, Delever works great for pharmacy chains. Each branch connects with its own catalog and stock levels, and orders are automatically routed to the nearest pharmacy with the required medicine in stock. A unified dashboard provides analytics for the entire chain and each location individually. This is ideal for procurement optimization and turnover control.
Can customer reminders for repeat medicine purchases be configured?
Yes, Delever CRM supports automatic reminders. Based on purchase history, the system can send push notifications or Telegram messages when repeat purchase time approaches. This is especially useful for customers with chronic conditions who regularly buy the same medications.