Delivery System for Flower Shops
The flower business is one of the most emotionally driven and delivery-sensitive segments. Bouquets must be delivered quickly, carefully, and precisely at the time specified by the customer. Delever helps flower shops launch a full online sales channel with a beautiful catalog of bouquets and floral arrangements.
The platform provides a branded catalog website with high-quality bouquet photos, mobile app, and Telegram bot for quick ordering. The customer selects a bouquet, specifies the exact delivery date and time, and can add a greeting card with a personal message, balloons, or sweets. The courier receives the order through the app with GPS navigation and optimal routing.
Delever CRM is especially valuable for the flower business: the system remembers birthdays, anniversaries, and other important customer dates and automatically sends reminders. This generates a steady stream of repeat orders for holidays — March 8th, Valentine's Day, Navruz, birthdays. A cashback loyalty program further encourages customer retention.
Features
Bouquet catalog with high-quality photos and detailed arrangement descriptions
Exact delivery date and time selection with express 1-2 hour delivery option
Greeting card with personal message — customer enters text during checkout
Real-time courier GPS tracking with delivery status notifications
Add-on products for bouquets — balloons, chocolates, stuffed toys, and gift wrapping
CRM with automatic reminders for customer birthdays and holidays
Benefits
High average order value thanks to add-on products and premium positioning
Steady repeat order flow for holidays through CRM reminders about important dates
Emotional customer attachment — flower business builds long-term relationships
Surprise delivery — customer orders for someone else, increasing viral word-of-mouth
Own brand channel with unique design and your flower shop's story
Expanded audience through corporate orders and regular bouquet subscriptions
FAQ
Can customers add a greeting card to a bouquet order?
Yes, Delever allows adding extra options to any bouquet — greeting cards with personal text, gift wrapping, balloons, chocolates, and stuffed toys. The customer selects add-ons during checkout, and the total is automatically recalculated. This increases the average order value and customer satisfaction.
How does flower delivery at a specific time work?
When ordering, the customer selects an exact date and delivery time window — for example, morning, lunchtime, or evening. The Delever system distributes orders among couriers based on delivery time and optimizes routes. For urgent cases, express delivery within 1-2 hours is available with elevated priority.
Can corporate orders for regular office bouquets be configured?
Yes, Delever supports B2B orders and regular delivery subscriptions. You can create separate terms for corporate clients — special prices, fixed delivery schedules, and a dedicated account manager. This is especially popular with offices, hotels, and restaurants that regularly order fresh flowers for decoration.