Okadzaki — 3 Aggregators in One Window — Discounts Applied Automatically

Okadzaki is a popular Japanese cuisine chain working with Glovo, Yandex Eats and Wolt. Before Delever, operators manually transferred orders from 3 tablets to POS. Main problem — discount errors: aggregator promotions didn't sync with cash register, customers received incorrect receipts. Order processing time — 5+ minutes.

The challenge

Okadzaki is a popular Japanese cuisine chain working with Glovo, Yandex Eats and Wolt. Before Delever, operators manually transferred orders from 3 tablets to POS. Main problem — discount errors: aggregator promotions didn't sync with cash register, customers received incorrect receipts. Order processing time — 5+ minutes.

The solution

Implemented Delever with all aggregator integrations: 1) Glovo, Yandex Eats, Wolt — all orders in one interface. 2) Automatic discount and promotion sync with POS. 3) Orders instantly go to kitchen without manual entry. 4) Unified revenue tracking across all channels.

Results

Discount Errors: 15% → 0% (-100%)

Order Processing Time: 5 мин → 30 сек (-90%)

Order Errors: 8% → <1% (-88%)

Operator Load: 3 планшета → 1 экран (-67%)

Customer quote

Every day we had discount problems — customer sees one price in app, different in receipt. Now Delever automatically syncs all promotions. Not a single discount complaint in 3 months. — Дмитрий Пак, Okadzaki Chain Manager