Gippo — Glovo Integration — Zero Lost Orders

Gippo is a major hypermarket with grocery delivery via Glovo. Before Delever, operators worked with Glovo tablet separately from main system. Orders were lost, assembly time was unpredictable, manual entry led to errors in 12% of orders. No integration with accounting system.

The challenge

Gippo is a major hypermarket with grocery delivery via Glovo. Before Delever, operators worked with Glovo tablet separately from main system. Orders were lost, assembly time was unpredictable, manual entry led to errors in 12% of orders. No integration with accounting system.

The solution

Implemented Delever with Glovo integration: 1) Glovo orders automatically enter unified system. 2) Automatic menu and inventory sync with Glovo. 3) Smart assembly queue with time-based prioritization. 4) Integration with store accounting system.

Results

Order Errors: 12% → <1% (-92%)

Assembly Time: 25 мин → 14 мин (-44%)

Lost Orders: 8% → 0.5% (-94%)

Customer quote

Glovo tablet used to be separate, orders were lost, customers complained, operators confused. Now everything is in one system — orders are immediately visible to pickers. Errors have virtually disappeared. — Алишер Норматов, Gippo E-commerce Director