How to Choose a Delivery Platform: 10-Point Checklist

Criteria for choosing a delivery platform: integrations, sales channels, courier app, analytics, support. Objective checklist.

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Choosing a delivery platform is a strategic decision. A mistake costs months of lost time and hundreds of thousands of lost orders. Here's an objective checklist.

## 1. POS Integrations

The platform must integrate with your POS: iiko, R-Keeper, Poster, Jowi. Without this — double order entry and chaos.

## 2. Sales Channels

Minimum: website + mobile app + Telegram. Ideally — QR menu and social media widget.

## 3. Aggregators

Integration with Wolt, Glovo, Uzum Tezkor, Yandex Eats — all orders in one window.

## 4. Courier App

GPS tracking, a dispatch desk and live courier map. The customer must see where their order is.

## 5. Payment Systems

For Uzbekistan: Payme, Click, Uzum. No local payments — no conversion.

## 6. Analytics

CEO dashboard, sales reports, courier and customer analytics. No data — no growth.

## 7. CRM & Loyalty

Customer segmentation, push notifications, promo codes, bonus system.

## 8. White Label

The app and website should be under your brand, not the platform's brand.

## 9. Launch Speed

Ideal — 1-3 days. If they promise "in a month" — look for another platform.

## 10. Support

24/7 support, personal manager, team training.